Escapades in Sri Lanka

The sit back, relax, and enjoy the flight part is the least of any passenger’s worries. It is an excess of other setbacks that tends to be troublesome. The nightmare is everything else. Ticket prices that keep changing, visa requirements, fees for excess check-in bags, frequent delays, long queues, indignities of security and border controls, inadequate staffing at gates, and the constant scuffles at airports.  Yes, he might be the king, but certainly not at the aircraft door.  Thereby, arrives the Service aspect as the value addition.   What is service. Service is nursing. People come with problems and service personnel need to listen, understand, attend, and care. Fulfilling these basic requirements would create happy moments. In short, reassuring that the consumer receives what is expected. Service entails an element of engagement. Through research, pundits believe that “one off” customer service will cease to exist and shall be all about consumer engagement; the art...

“Cycling is a blissful diversion; one would realize its pleasures only through indulgence and not otherwise.”   The big fellow was a muscle builder not ridden for 12 years. Two more purchased their push-bikes the day before, and a few found rusting two-wheelers from some sort of refuge.   As confusing as it may sound, the four ladies and the five guys were gearing for a never before accomplished adventure in their lives. The bikers, from ages of 17 to 50 years, capitalized on an opportunity to cycle from Nuwara Eliya to Gampola on machines they were not too comfortable with. A new venture for this team.   At three in the morning on the 7th of August, expressing enthusiasm, the bikers left Colombo in a minibus to Nuwara Eliya whilst the bicycles were dispatched carefully stacked onto a lorry. On the way, breakfast heavy and yummy was at Pussellawa rest house and the presumable riders reached Nuwara Eliya at nine thirty. The weather chilly at 12 degrees Celsius, breez...

Driven and motivated to a commitment of fulfilling one of many ambitions and paranoia (I presume) drove her to commit the following crime. Not to society nor humankind but to herself, her own body, physique and mental status. Angelica De Silva bearing staff number C12407 or Angie to our cabin crew is considered to be a fitness fanatic. Her passion to complete fitness goals are in abundance and one of it was to run a marathon which was on her “bucket list” of sorts. In my opinion brave, rash; but obviously Awesome.   Randomly, she chose the Colombo marathon known as the “LSR (Lanka Sportreizen/  http://srilankamarathon.org ) Colombo marathon,” the national event recognized worldwide as the Sri Lankan leg of the global marathon events. A staggering 8500 runners including more than 300 foreigners from 46 countries representing all continents were at this 17th Edition of the series which was held on the 08th of October 2017. The route from the Ministry of Sports at ...

“Nomophobia” ……..And breakfast in Kuwait   Picture a world sans YouTube, WhatsApp, Viber, Facebook, emails, video games, Dropbox, Yahoo, Google, SMS, or a camera at your fingertips.   Sacrilegious in the present context. The universe would presumably be a gloomy spectre. Un-contactable, with absolutely no one to probably chatter, share your memories or just simply be in digital dialogue. The mere thought of being lonely is a distressing concept to many and an unthinkable situation in the modern world of constant information overloading and transmission.   Eighty percent of the world population owns a mobile phone and more than 60 percent of the population claims to suffer from 'nomophobia' - the fear of being without a mobile phone. Some 54 percent of people worry about being 'out of mobile phone contact’ and 17 percent of women suffer from 'nomophobia' than men. A quarter of a people even consult their phones during a dinner date and most tend to take it ev...